MURATBEY RECOGNIZED AS THE BRAND WITH THE BEST CUSTOMER EXPERIENCE MANAGEMENT
Muratbey that has made cheese a healthy snack consumed every time of the day with its innovative and delicious products has added another one among its awards granted by public ratings in the recent years. Muratbey has received the grand prize in the milk and dairy products category at A.L.F.A. that recognizes the “brands with the best customer experience management.”
Guiding the development of cheese with its experience, Muratbey has received the award for the brand with the best customer experience management in the milk and dairy products category at A.L.F.A. (Actionable, Leader, Fast, Ambitious) Awards recognizing the brands with the best customer experience since 2015.
Winners of A.L.F.A. Awards presented in cooperation with Marketing Turkey and Xsights Research and Consulting where the “Brands with the Best Customer Experience Management” compete received their awards in a spectacular ceremony held at Kemer Country Club following the Experience Design & Management Summit on Wednesday, May 17th. The award was received by Business Development and Marketing Director Gulnur Ulug Elbistanlioglu and Customer Relations Director Cemre Ercetin on behalf of Muratbey.
Business Development and Marketing Director Gulnur Ulug Elbistanlioglu stated that as Muratbey they attached great importance to customer satisfaction, and added, “We say that we have added intelligence to cheese in our communication, and of course, we add intelligence with a great passion and love. We have a customer base that embraces, defends and recommends our products and brand with passion. And this award certifies this. We thank our people for finding us worthy of this award.”
Making cheese a healthy and delicious snack with its products such as Helix Cheese, Naturena, Cheesoft and Topi, Muratbey was also recognized previously with the “QUDAL-Top Quality” medal in the fresh kashkaval cheese category and the ICI Innovation Award. Being among the limited number of companies included in the Turquality Brand Support Program in 2014, Muratbey produces delicious cheese selections with healthy milk from farms recognized for their environmentally responsible production.